KAIRUKI GREEN IVF

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We value your feedback and would love to hear from you. Please take a moment to share your thoughts, suggestions, or any concerns you may have. Your input is important to us and will help us improve our services.

Kindly take a few moments of your time to fill up the following feedback survey to enable us to improve our services.

Poor Fair Good Very Good Excellent

1. During your first visit, how would you rate our overall customer service?

Helpfulness of the reception staff
Ease of contacting our facility through phone
Knowledge and understanding of the doctor during a consultation
Comfortability of talking with the doctor/counselor

2. During your visit how would you rate the care from our staff?

Treated you with respect
Listened carefully to your concerns and solved them
Explained things in a way you could understand

3. How would you rate your waiting time?

4. How would you rate the investigative diagnosis process that you underwent?

5. How did you find the hospital environment and hygiene?

Outside environment and surrounding
Inside environment including consultation rooms and toilets

6. What would you like us to improve on? (feel free to help us improve on our services anonymously)

Are you male or Female?

Male Female

What is your age group?

Under 18 19- 24 25- 40 41-64 65

Are you a new patient or a returning patient?

New Patient Returning patient

How did you hear about Kairuki Hospital Green IVF?

Radio or Television Online (social media) Whatsapp groups A friend/ family

Would you recommend a friend or family member to KHG-IVF?

YES NO I Don't know

Please leave your contact details if you would like a reply from us

Name:

E-Mail:

Phone:

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Contact

Email

info@kairukiivf.org
Phone
+255757414918
Location

Bunju A Mianzini, Dar Es Salaam, Tanzania

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